1. When will my media be delivered?
We prioritize efficient turnaround times without compromising quality. Photography is typically delivered the following business day, with rush options available, while video projects are generally delivered within 48 hours. Larger commercial productions and multi property campaigns may follow custom delivery timelines based on project scope.

2. How can I prepare my listing for the photoshoot?
Clean, thoughtfully prepared spaces always photograph best. We recommend decluttering, ensuring all lighting is functioning properly, and having the property fully staged prior to arrival. For commercial, hospitality, and multifamily projects, we also recommend coordinating branding materials, amenity styling, and occupancy scheduling in advance. Need additional guidance? View our [Preparation Guide]. 

3. What areas do you service?
We are based in Atlanta and serve clients throughout metro Atlanta and surrounding markets, while also traveling nationwide for commercial and large scale productions.

4. What types of properties do you photograph?
We specialize in luxury residential, multifamily, hospitality, senior living, commercial, and architectural projects. From private residences and high-rise developments to boutique hospitality environments and large scale communities, our goal is to create elevated visuals tailored to each brand and space.

5. Do you offer video tours or social media videos?
Yes. We offer both cinematic and social focused video production.

Our social media content is designed to capture attention quickly through engaging, fast paced storytelling optimized for digital platforms and brand visibility.

Our cinematic films take a more immersive approach, focusing on atmosphere, architecture, lifestyle, and the emotional experience of a space.

6. Can you work with my brand’s aesthetic?
Absolutely. We collaborate closely with agents, developers, designers, hospitality groups, and marketing teams to ensure every project aligns with the desired visual identity, audience, and brand positioning.

7. What happens if it rains on the day of the photoshoot?
We monitor weather conditions closely and will coordinate rescheduling when necessary. In certain situations, productions may proceed with post production enhancements or alternate scheduling strategies depending on the project goals.

8. Can you provide aerial drone photography?
Yes. Licensed drone services are available for both photography and video productions, providing elevated perspectives that showcase architecture, surroundings, amenities, and community context.

9. Do you offer twilight or evening shoots?
Yes. Twilight productions are one of our specialties and are especially effective for highlighting architectural lighting, ambiance, hospitality driven environments, and luxury presentation.

10. How do I schedule a shoot?
Scheduling is simple. You can submit an inquiry through our [Contact Form/Booking Page] and our team will coordinate production details, availability, and project scope with you directly.

11. How do I receive my media?
Final media is delivered through a secure online platform, allowing for easy downloading, sharing, and distribution across marketing, leasing, social, and branding channels.

12. How does media licensing work?
All media produced by Bartolotti Media is licensed for approved marketing and promotional use based on the scope of the project. Additional licensing may be required for third-party usage, advertising campaigns, publication placement, builders, designers, or extended commercial distribution. Our team is happy to discuss licensing needs for each project.

13. Do you travel for larger commercial productions?
Yes. We regularly travel for multi property campaigns, commercial productions, hospitality projects, and portfolio-wide visual initiatives. Travel coordination, scheduling, and production timelines are customized based on the scope and location of each project.

14. Do you provide retouching and image enhancement?
Yes. All final media includes professional color correction, exposure balancing, and detailed post production. Additional advanced retouching, object removal, compositing, and publication level editing are also available depending on project needs.